Financial is here for our members impacted by COVID-19.
Please contact us at 800-521-3796 if you need assistance.
When a member reaches out to us we are evaluating their concerns
on a case-by-case basis with the following programs*:
- Easy online loan extension requests
- Please review and complete the entire form. It is necessary to get your extension request processed as quickly as possible.
- Introducing a “no payment for 90 days” consumer loan program for members wanting to buy or refinance a collateralized item
- Allowing members who are refinancing a home to use an external appraisal (an in-home walk through is not required)
- Offering flexibility with extension agreements on consumer loans and waiving certain qualification requirements
- Assisting members to open accounts and apply for a loan online along with closing the loans and processing documents through e-Sign
- Affording our commercial business members loan payment extension options
If you or your family are experiencing financial hardship because of the impact of the current health situation, we’re here and ready to help with financial relief solutions to fit your situation.
*Please contact us at 800-521-3796 for details about credit costs and terms. Also contact us to learn how interest will continue to accrue on loan extensions during the deferral period and will be collected from your first loan payment.